It's Reigning Cats & Dogs
About It's Reigning Cats & Dogs
Professional pet grooming services in Salt Lake City. We offer expert grooming care for your pets with 10 positive reviews and a 4.3 star rating. Located at 1604 1100 E, Salt Lake City, UT 84105.
Reviews
Overall, customers expressed high levels of satisfaction with the grooming services provided by Reigning Cats and Dogs, particularly praising the staff for their empathy, knowledge, and gentle handling of pets. Many reviews highlighted the exceptional care and attention given to both dogs and cats, with specific commendations for groomers like Faith. However, there were notable concerns regarding customer service experiences, as some customers reported unprofessional interactions and communication issues with the owner. Despite these mixed reviews, the majority appreciated the skill level of the groomers and the comfortable environment, making it a favored choice among pet owners.
My dog is 14 years old, going blind, and very temperamental, defensive. The groomers at Reigning Cats and Dogs are wonderfully empathetic and kind! This is the first gentle and successful professional pet grooming experience for Joey since we moved to SLC 4 years ago. We've tried several, with varied results.I hope we can be repeat customers for them. Reigning Cats and Dogs is the Best!
I called this place to see if I could get my dog in, and I simply asked the lady who picked up the phone what her name was and she said no, I immediately hang up. If you own a business, being friendly with customer is vital. Who in the world lose a customer like that? Based on customer service, I would give 0 stars to this place.
Knowledgeable groomers and pet owners. First time I dropped my dog off she snapped at Faith (sorry!) but when I picked her up they were best friends. They have excellent skill with large poodles. Small local business. I lucked into discovering this spot and am so happy I did!
Absolutely horrible experience with this company. The first visit was great with Faith, and we tried returning a second time and my boyfriend was told that Faith would be her groomer again by the owner. Second visit-we were lied to and it was the wrong groomer who didn’t complete the hair cut as requested. We went out of town and came back and spoke with them about getting my spaniel back in for another cut, requested Faith again and owner said it would be Faith. I showed up this morning, and the owner had lied to me and said it would not be Faith. The owner accused me of lying about my request and refused to fix anything. She told me Faith now refused service with us because we complained about the situation and now we didn’t have a choice of the groomer to see. We were going to leave my dog there and give the groomer another chance, but then found out the truth was Faith just didn’t want to see my dog and that’s why the other groomer was doing our cuts. HIGHLY unprofessional grumpy old lady running this shop and she clearly has a horrible memory. Don’t promise your customers service you can’t follow through on. Find someone else to take your fur babies to. I was told I was a bad client because I didn’t call and complain immediately about the cut. I can't believe a business would call someone a "bad client" to their face, that is a horrible way to treat people. Also, did it even matter? We were paying for a whole other full service groom and fixing the issue at that point, I was happily going to pay for both until I was condescended down to as a customer. I’m not sure what the bad attitude was with these people, I’ve praised their work and even given referrals. How sad to treat your customers so poorly. I didn't even care about the mishap on the cut, but I did care about being treated worse than they treat the dogs they groom at the shop. Disgusting.
We have been coming here for 8-9 years now and have always been happy with the service. We have a Black Lab and you can only imagine the tumble fluff in our house 🤣 Everyone here is always so nice, happy to help, and answer any questions. I know they care about each and everyone of the fur baby that walk in the door because it show every time I pick mine up. Best part, she always gets a super cute seasonal bandanna/scarf after every visit.
After our previous long-term groomer made a career change, we were lucky to find another excellent groomer. We took our two poodle mix dogs to Reigning Cats and Dogs for the first time last week. We found Faith to be very knowledgeable and experienced in working with dogs. She took the time to find out how we liked them to be groomed. They both look fabulous. We couldn’t be more pleased with the quality of the grooming and the care that Faith took with our babies!
Decent price. They care about animals(not like petco) got the cat and dogs nails down $8/per. recommend pet website for dog necessities🥰🥰 two sisters are kind and patient. They have awesome dogs! Even win the prize in competition
These folks did a very nice grooming of our poodle They are gentle and prompt
These ladies did another fabulous job with our King Charles Cavalier, Archie! We scheduled another appointment here for our cat this week. They always do a great job!! 👍🏼
They do a good job grooming my ragdoll. I wish they had better text and email options as everything is done over the phone. It's hard to nail down appointments because of that but they always call back. Also checkout is sometimes long as they don't always attend to you right away. Sometimes you have to wait 15-20 minutes before someone comes to the desk to process payment. All in all it's worth the hassle because there are so few groomers that take cats. I'm always happy with the final results
Contact Information
1604 1100 E, Salt Lake City, UT 84105
+1 801-487-1005
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Ready to pamper your feline friend? Contact us to schedule a grooming session.
Call to BookFrequently Asked Questions About Cat Grooming
What should I expect during a professional cat grooming session?
A typical professional cat grooming session usually begins with a consultation to discuss your cat's needs. The groomer will then examine your cat's coat and skin condition before proceeding with services like brushing to remove loose fur, bathing with cat-specific shampoo, blow-drying, nail trimming, ear cleaning, and any specialized haircuts if needed. Most sessions take between 1-2 hours depending on your cat's coat condition and temperament.
How should I prepare my cat for a grooming appointment?
To prepare your cat for grooming, brush them at home a few days before to remove loose fur and minor tangles. Keep your cat in a secure carrier for transportation. Arrive a few minutes early to complete paperwork and allow your cat time to adjust to the new environment. Bring information about your cat's health, temperament, and any areas they're sensitive about. For anxious cats, consider withholding food for 2-3 hours before the appointment to reduce the risk of stress-related nausea.
Why is professional cat grooming important?
Professional cat grooming is important for several reasons: it reduces shedding and hairballs, prevents painful matting, allows early detection of skin issues or parasites, keeps your cat's coat healthy and shiny, reduces dander (helpful for allergy sufferers), and maintains proper hygiene. Professional groomers have specialized tools, products, and techniques to safely handle cats, even those with behavioral challenges. Regular grooming also helps cats become more comfortable with handling, which is beneficial for veterinary visits.
How often should my cat be professionally groomed?
The frequency of professional grooming depends on your cat's coat type, length, and lifestyle. Long-haired breeds like Persians typically need grooming every 4-6 weeks to prevent matting. Medium-haired cats may need grooming every 6-8 weeks, while short-haired cats might only need professional attention every 8-12 weeks or during seasonal shedding periods. Cats with special conditions like obesity or arthritis that prevent self-grooming may need more frequent appointments. Your groomer can recommend an appropriate schedule based on your cat's specific needs.
What's the difference between cat and dog grooming?
Cat grooming differs significantly from dog grooming. Cats have more sensitive skin, requiring gentler handling and cat-specific products. Their grooming sessions are typically shorter to minimize stress. Cats often need specialized restraint techniques and quieter environments. Cat groomers use different tools designed for feline coats and are trained to recognize signs of stress unique to cats. Cat-only grooming facilities eliminate the anxiety many cats experience around dogs, creating a more comfortable experience for your feline friend.