Pet Spa Paws and Play
About Pet Spa Paws and Play
Grooming Hours: BY APPOINTMENT. Please give us a call to schedule (585) 429-7387. At Pet Spa Paws & Play, we offer dog grooming, mobile dog grooming, and doggie daycare in Rochester, NY. We are located on Elmgrove Road in Gates, and we offer services to pups of all breeds and sizes. With our mobile-grooming services, we groom your dog in our fully-equipped van while sitting in your driveway!
Reviews
Review summary not available.
I wish I could say something nice other than that the people were friendly but I left disappointed. I had recently moved to Rochester, and this place is right by the nail salon I like, so I thought “perfect - near the house, near the nail salon…let’s give them a try!” I made an appointment and was told that for a bath and nails it would be about 2 hours. Because my dog is blind I’m kind of a nervous dog mom, so I dropped her off, then set a time for 2 hours…no call. Gave it another half hour - nothing by, so I called to check in (especially bc another review had brought up issues with them getting to their dog and communication). They told me that she was ready, so I went and picked her up. She seemed a little damp so I figured they’d dried her as much as possible without scaring the hell out of her. Got home and my boyfriend was like “she doesn’t smell like she got a bath” which is weird for a post-groom. Then I took a closer look at her nails - they were still long and her dew claw seemed way too long and curled. This just wasn’t acceptable but they’d already gotten my money and I really didn’t want to call or go back. Aside from not feeling like my dog was properly groomed, I really wasn’t impressed with the place itself. Because it’s a “pet spa” (which I use loosely based on my experience) and a doggy daycare type place, the smell of dog feces/urine overpowers the smell of the spa. And it just didn’t seem like a very professional business to be honest. I wouldn’t recommend this place to anyone. Maybe as a last resort but that’s even after a bath outdoors with the hose.
They always do such a great job with my golden retriever. Dani has been doing her for years and always does an amazing job. 10/10 recommend
Every groomer we have used has been kind, patient and Professional! When my dogs see the van they nearly break down my front door to get to them! Very professional staff. Dogs always look amazing! Great communication too.
The staff was absolutely amazing. Made us feel safe leaving our 7 month old pup with them. This was the first time using them, and it will not be the last. Highly recommend them.
Very polite, courteous, and extremely professional. Their talent from start to finish in the grooming process, exceptional! We have a Goldendoodle, our groomer (AMY), while we are still there, takes just a few moments prior to taking our pet back, to examine his coat while looking for knots, bunches or clumps in his hair. This we love, because she will advise us of the possible shortness she may have to trim him. And for that we are very thankful, NO SURPRISES! I definitely would give Amy and this business a 5* rating.
Contact Information
744 Elmgrove Rd, Rochester, NY 14624
+1 585-429-7387
Book an Appointment
Ready to pamper your feline friend? Contact us to schedule a grooming session.
Call to BookFrequently Asked Questions About Cat Grooming
What should I expect during a professional cat grooming session?
A typical professional cat grooming session usually begins with a consultation to discuss your cat's needs. The groomer will then examine your cat's coat and skin condition before proceeding with services like brushing to remove loose fur, bathing with cat-specific shampoo, blow-drying, nail trimming, ear cleaning, and any specialized haircuts if needed. Most sessions take between 1-2 hours depending on your cat's coat condition and temperament.
How should I prepare my cat for a grooming appointment?
To prepare your cat for grooming, brush them at home a few days before to remove loose fur and minor tangles. Keep your cat in a secure carrier for transportation. Arrive a few minutes early to complete paperwork and allow your cat time to adjust to the new environment. Bring information about your cat's health, temperament, and any areas they're sensitive about. For anxious cats, consider withholding food for 2-3 hours before the appointment to reduce the risk of stress-related nausea.
Why is professional cat grooming important?
Professional cat grooming is important for several reasons: it reduces shedding and hairballs, prevents painful matting, allows early detection of skin issues or parasites, keeps your cat's coat healthy and shiny, reduces dander (helpful for allergy sufferers), and maintains proper hygiene. Professional groomers have specialized tools, products, and techniques to safely handle cats, even those with behavioral challenges. Regular grooming also helps cats become more comfortable with handling, which is beneficial for veterinary visits.
How often should my cat be professionally groomed?
The frequency of professional grooming depends on your cat's coat type, length, and lifestyle. Long-haired breeds like Persians typically need grooming every 4-6 weeks to prevent matting. Medium-haired cats may need grooming every 6-8 weeks, while short-haired cats might only need professional attention every 8-12 weeks or during seasonal shedding periods. Cats with special conditions like obesity or arthritis that prevent self-grooming may need more frequent appointments. Your groomer can recommend an appropriate schedule based on your cat's specific needs.
What's the difference between cat and dog grooming?
Cat grooming differs significantly from dog grooming. Cats have more sensitive skin, requiring gentler handling and cat-specific products. Their grooming sessions are typically shorter to minimize stress. Cats often need specialized restraint techniques and quieter environments. Cat groomers use different tools designed for feline coats and are trained to recognize signs of stress unique to cats. Cat-only grooming facilities eliminate the anxiety many cats experience around dogs, creating a more comfortable experience for your feline friend.