Paws and Claws Pet Care, Inc.

4.8 out of 5(338 reviews)
Paws and Claws Pet Care, Inc.

About Paws and Claws Pet Care, Inc.

Here at Paws and Claws upscale dog care facility in Rochester, NY we are so much more than a dog kennel. We are a home away from home. The staff here pours their hearts into looking after your four legged family member and provides them with a luxurious experience each time they stay. Our services at Paws and Claws 30,000 square foot facility includes overnight boarding, doggie daycare, training, a grooming spa, and pet supplies. Our goal is to make your pet’s experience relaxing and enjoyable as if they were staying at a luxury high-end resort.

Reviews

Reviews of Paws and Claws highlight exceptional service quality and attentive staff, leading to high customer satisfaction. Many customers appreciate the excellent communication, especially the daily updates and photos, which provide peace of mind while their pets are being cared for. The facility is noted for accommodating the specific needs of pets, including those that require private spaces or special care. Overall, Paws and Claws is highly recommended for both dog daycare and cat boarding, with clients expressing trust and confidence in the care provided.

Matthew Vande
Matthew Vande3/25/2025

We needed a place for my older dog to hang out for the day while we were visiting with family and Paws and Claws did an absolutely wonderful job. Communication via email was prompt and answered all my questions. She needed to have a private space for herself, since she gets nervous around dogs she doesn't know. The staff provided her a lovely private space, came to visit her multiple times during the day to love on her, took her on a trail walk, and even sent photos to us showing how she was doing. I can't tell you how much I appreciate the care they took. We definitely recommend Paws and Claws for dog daycare, whether your pet wants social interaction with other dogs or needs to be in a space by themselves.

Amy Robbins
Amy Robbins12/30/2024

Our cat just finished his second stay at Paws and Claws. The staff are kind, accommodating, and the communication is amazing. Leaving pets while traveling is stressful but we got an email around 7:00 every morning with several photos of him having some playtime and it helped put our minds at ease that he was safe and well cared for. We feel very comfortable leaving our kitty in their care

Sharon Nagle
Sharon Nagle12/21/2024

We have boarded our dog here and it is always a wonderful experience. The communication is excellent and the daily pictures are an absolute joy. The staff are kind and attentive. Paws and Claws has been the best boarding experience in the area. A big shout out to all of you.

Kennedy Sanders Lambrecht
Kennedy Sanders Lambrecht6/10/2024

We boarded our girl here for our wedding and had the most incredible experience! The daily pictures (including a special wedding pic) showed the happiest dog in the world, making our mornings so bright. She was THRILLED and very obviously enriched and cared for. For about a week after we picked her up, all she did was sleep! Tired dog = happy dog! She takes daily medication and wishes every other animal would perish which makes it hard to find a boarding facility we can trust to keep her safe (and any other animals) without her just being trapped in a crate. We are so lucky to have found Paws and Claws! Everyone here works together SO WELL to accomplish the incredibly difficult and nuanced task of providing such a high level of care. I love my dog more than anything so to say I would trust Paws and Claws to watch her ANYTIME, I really mean it. They’re the best!

Cody Redfield
Cody Redfield7/26/2024

Just completed the teenage puppy class with Jeff, and it was one of the better experiences I've had in the process of training my puppy. Jeff is highly knowledgeable and helped boost the confidence of both me and my puppy. The classes include a huge number of resources distributed by his partner Fran, which allows you to keep working with your puppy for a long time. I highly recommend this class to anyone and everyone!

Contact Information

23 Linden Park, Rochester, NY 14625

+1 585-600-7297

Friday:7AM-7PM
Monday:7AM-7PM
Sunday:10AM-5PM
Tuesday:7AM-7PM
Saturday:10AM-5PM
Thursday:7AM-7PM
Wednesday:7AM-7PM

Book an Appointment

Ready to pamper your feline friend? Contact us to schedule a grooming session.

Call to Book

Location

23 Linden Park, Rochester, NY 14625

Get Directions

Frequently Asked Questions About Cat Grooming

What should I expect during a professional cat grooming session?

A typical professional cat grooming session usually begins with a consultation to discuss your cat's needs. The groomer will then examine your cat's coat and skin condition before proceeding with services like brushing to remove loose fur, bathing with cat-specific shampoo, blow-drying, nail trimming, ear cleaning, and any specialized haircuts if needed. Most sessions take between 1-2 hours depending on your cat's coat condition and temperament.

How should I prepare my cat for a grooming appointment?

To prepare your cat for grooming, brush them at home a few days before to remove loose fur and minor tangles. Keep your cat in a secure carrier for transportation. Arrive a few minutes early to complete paperwork and allow your cat time to adjust to the new environment. Bring information about your cat's health, temperament, and any areas they're sensitive about. For anxious cats, consider withholding food for 2-3 hours before the appointment to reduce the risk of stress-related nausea.

Why is professional cat grooming important?

Professional cat grooming is important for several reasons: it reduces shedding and hairballs, prevents painful matting, allows early detection of skin issues or parasites, keeps your cat's coat healthy and shiny, reduces dander (helpful for allergy sufferers), and maintains proper hygiene. Professional groomers have specialized tools, products, and techniques to safely handle cats, even those with behavioral challenges. Regular grooming also helps cats become more comfortable with handling, which is beneficial for veterinary visits.

How often should my cat be professionally groomed?

The frequency of professional grooming depends on your cat's coat type, length, and lifestyle. Long-haired breeds like Persians typically need grooming every 4-6 weeks to prevent matting. Medium-haired cats may need grooming every 6-8 weeks, while short-haired cats might only need professional attention every 8-12 weeks or during seasonal shedding periods. Cats with special conditions like obesity or arthritis that prevent self-grooming may need more frequent appointments. Your groomer can recommend an appropriate schedule based on your cat's specific needs.

What's the difference between cat and dog grooming?

Cat grooming differs significantly from dog grooming. Cats have more sensitive skin, requiring gentler handling and cat-specific products. Their grooming sessions are typically shorter to minimize stress. Cats often need specialized restraint techniques and quieter environments. Cat groomers use different tools designed for feline coats and are trained to recognize signs of stress unique to cats. Cat-only grooming facilities eliminate the anxiety many cats experience around dogs, creating a more comfortable experience for your feline friend.