Cat Diggity Dog Salon - Dog Grooming & Cat Grooming
About Cat Diggity Dog Salon - Dog Grooming & Cat Grooming
Professional pet grooming services in New York. We offer expert grooming care for your pets with 10 positive reviews and a 4 star rating. Located at 37 Woodbury Rd, Hicksville, NY 11801.
Reviews
The reviews for the grooming salon reveal a stark divide in customer satisfaction, particularly regarding service quality and care for pets. Some customers praise the salon for their attentive and professional staff, highlighting the transformative grooming experiences for their dogs and cats, often noting affectionate touches like bows and personalized care. Conversely, there are several alarming accounts from cat owners who report poor grooming outcomes, including uneven trims, potential injuries, and a feeling of negligence, which left them questioning the salon's practices. Overall, while some clients express loyalty and gratitude for quality service, a significant number of reviews express deep dissatisfaction and concerns over the well-being of their pets, leading to a mixed reputation.
First visit there was confusing because even though our cat came back smelling and looking impeccable he was not himself. He was slow to react and somewhat drowsy. We brought this to the attention of the owner who said the cat was tired because of day at spa. Today, a few n months after the last visit, we decided to try the place once more for the same “spa experience “ that he had the previous time since he looked and smelt wonderful; on this occasion he came up looking and smelling the same as when we brought him in. The trim was uneven, he didn’t get bubble bath only a dry shampoo, and the justification was that because of he’s age and that she didn’t want to use the hair dryer on him despite the fact that three months ago she did use the hair dryer on him. Why now she’s concerned!? Today she’s validated our suspicions that something happened at first time that wasn’t replicated at today’s visit. We’re seating in front of the salon waiting for her call us back to pick up our cat, since we complained about the way Morgan came out. We have at home a cat’s hair clipper with different attachments what they did today we could’ve done the same from our home . We have videos of the first time Morgan went to this place and I’ll see if there’s a way of attaching it to this review. The images below are from the first time , before and after followed by two new photos from today’s where a furectomy was performed on his right front leg and the back of his neck the way it is now. Please take a look at first photo of his back and the last one you’ll see one of the reasons why we’re writing a review and make your own decision. We keep finding more wounds in Morgan’s, you wouldn’t think these people could be so careless A CAT-astrophe!!
Great experience always ! My australian shepard usually doesn't like to be away from home except when she goes to her spa . She receives top quality service. I love how they cut her buttock hair. It looks clean and neat.
if you’re looking for a place to get your cat (or dog) groomed this is it! i was skeptical about getting my persian cat groomed because you hear lots of stories about bad things happening at some places but after talking to the owner when i brought my cat there, i knew my cat was in good hands. The place is very nice and when i picked up my kitty after she was done i was in awe! she looks so cute and even had a little bow in her hair! prices are great as well as services. cat diggity dog definitely got a new long term customer!!
Unskilled & unreliable at it’s finest. The 4th pic shows how our cat was prior his pseudo grooming at this place; the other images are from when we picked him up after a +4h appointment on 11/4/23 . He has wounds on right front leg , left knee and had the back side of his head shaved behind his ears to the skin, clearly done intentionally and the woman who runs the Ricksville shop knows well what I’m talking about. No excuses. A good search in this shop will have findings that shouldn’t been there since they’re not veterinarians. They deserve to have their permit being taken away and their doors closed!
Very disappointed with the team. I was a customer for last 3 years. Lately my dog seemed to be in a lot of pain afterwards, eyes were very red almost like bloody. I have switched the groomer and she seems to be fine.
i’ve been going here for 3 yrs now, and my dog always looks so cute after her haircut
I have been taking my 2 year old Shichon to this salon for about 5 month now. And this is the first place that would listen to me as how I want my dog groomed and do it exactly the same. Crew is professional and courteous. I would highly recommend this salon.
Did a great job grooming my Yorkie. It was his first time getting groomed and they were super nice and caring. Def will be going back to the Hunt Station location!! Good prices too!
Seriously how does it take 20 min+ to cut my dogs nails? I’m sitting there as the owner is trying to teach the tech (who’s been there a long time I might add as I’ve been there before) how to cut her nails with the grinder then she just walks away. I said “excuse me no offense but she’s telling you she needs help and I cant just wait here I have to get out of here”. She made a face then went back and proceeded to finish after 3 batteries died on the grinder. Never going back. If they can’t even cut a dogs nails would never trust them with anything more than that!
My family lives in Bethpage and we just made the switch to Cat Diggity Dog this year. Their dog grooming service is amazing and very affordable. It feels more cozy and loving than any other groomer I've visited and frankly, they make my Samoyed look like a fresh puppy again.
Contact Information
37 Woodbury Rd, Hicksville, NY 11801
+1 516-396-9310
Book an Appointment
Ready to pamper your feline friend? Contact us to schedule a grooming session.
Call to BookFrequently Asked Questions About Cat Grooming
What should I expect during a professional cat grooming session?
A typical professional cat grooming session usually begins with a consultation to discuss your cat's needs. The groomer will then examine your cat's coat and skin condition before proceeding with services like brushing to remove loose fur, bathing with cat-specific shampoo, blow-drying, nail trimming, ear cleaning, and any specialized haircuts if needed. Most sessions take between 1-2 hours depending on your cat's coat condition and temperament.
How should I prepare my cat for a grooming appointment?
To prepare your cat for grooming, brush them at home a few days before to remove loose fur and minor tangles. Keep your cat in a secure carrier for transportation. Arrive a few minutes early to complete paperwork and allow your cat time to adjust to the new environment. Bring information about your cat's health, temperament, and any areas they're sensitive about. For anxious cats, consider withholding food for 2-3 hours before the appointment to reduce the risk of stress-related nausea.
Why is professional cat grooming important?
Professional cat grooming is important for several reasons: it reduces shedding and hairballs, prevents painful matting, allows early detection of skin issues or parasites, keeps your cat's coat healthy and shiny, reduces dander (helpful for allergy sufferers), and maintains proper hygiene. Professional groomers have specialized tools, products, and techniques to safely handle cats, even those with behavioral challenges. Regular grooming also helps cats become more comfortable with handling, which is beneficial for veterinary visits.
How often should my cat be professionally groomed?
The frequency of professional grooming depends on your cat's coat type, length, and lifestyle. Long-haired breeds like Persians typically need grooming every 4-6 weeks to prevent matting. Medium-haired cats may need grooming every 6-8 weeks, while short-haired cats might only need professional attention every 8-12 weeks or during seasonal shedding periods. Cats with special conditions like obesity or arthritis that prevent self-grooming may need more frequent appointments. Your groomer can recommend an appropriate schedule based on your cat's specific needs.
What's the difference between cat and dog grooming?
Cat grooming differs significantly from dog grooming. Cats have more sensitive skin, requiring gentler handling and cat-specific products. Their grooming sessions are typically shorter to minimize stress. Cats often need specialized restraint techniques and quieter environments. Cat groomers use different tools designed for feline coats and are trained to recognize signs of stress unique to cats. Cat-only grooming facilities eliminate the anxiety many cats experience around dogs, creating a more comfortable experience for your feline friend.