ONYVA
About ONYVA
Onyva up-ends the current, unpleasant task of washing the dog, transforming it into a delightful, uplifting experience for dog and human alike. Join a community of like-minded people who understand that a dog's dignity is worth celebrating. Through the skilled hands of Onyva's Skin & Coat Technicians, the health and care for the pet and the owner's home are front and center. The dogs are well cared for: washed and fluffed using only the best products for the individual dog's coat. Walk-in or weekly, Onyva is a place where dogs and dog lovers belong. The result is pure pleasure - there is nothing like the joy of hugging your clean pup. Onyva is Delightful Dog Washing - rinse and repeat!
Reviews
The reviews for Onyva highlight a general consensus of high customer satisfaction, with many pet owners praising the quality of grooming services and the compassionate care their dogs receive. Customers frequently mention the staff's friendliness, professionalism, and ability to accommodate anxious pets, with several noting significant improvements in their dogs' grooming experiences compared to past salons. While most reviews are glowing, emphasizing a warm environment and effective online booking system, there are some concerns regarding pricing being higher than competitors, as well as one particularly negative experience related to appointment handling and customer service. Overall, Onyva is highly recommended for its attentive care and quality grooming, though some customers urge caution regarding costs and appointment reliability.
I found this business on Google and reached out to make a quick grooming visit for my dog while we were in town, only 2 days! They quickly responded and were able to accommodate our needs. They were all very friendly and professional. My dog Gypsy came out clean and fluffy in an hour and was very happy with her appointment, as was I . ☺️ I definitely recommend!!
The absolute best groomer. My dog puffers is obssesed and so am I. They take such good care and their puppy package is genius. Everyone there is so nice me and puffers are always both excited to go. And plus the services are always fantastic.
My favorite grooming place to bring my dog! Pluto (5lbs with severe anxiety) is not an easy customer despite his small size. Without fail, Onyva’s groomers are able to give him a beautiful & even haircut every time! Their compassion and professionalism is evident in each interaction we have had. Highly recommend!!
Update: brought Jojo here again today and the difference is amazing ! Jojo used to be absolutely terrified of the groomers after he was left in a room in a crate all day and then had a nail cut too far up damaging his quick. I really struggled with finding a new groomers who I felt like I could trust. After 3 visits to onyva his anxiety is getting better and he even let them clip his nails today something I never thought would be able to happen again. So thankful for their patience and extra level of care given to him and Jojo looks so handsome. I have brought my dog Jojo here twice now and I’m so happy with the results. Jojo had a terrible experience at another grooming salon and I was so nervous to have him professionally groomed again. They have been so kind to him here and he has come out of his appointments so happy and looking fabulous. Love that dogs aren’t sitting around all day waiting to be groomed ! So happy to have found it.
Sonny our pup love it here! Everyone if so friendly and welcoming. Sonny also looks the best he ever has from a grooming appointment. We are regulars!
Quality grooming and bath service in a clean environment. I was struggling to find an availability for grooming at other stores for a few days as none of them had open spots for a month. There was apparently a groomer shortage around the city, but ONYVA had open spots available on the same day. Before making an appointment, I had to make an account online which required uploading vaccination documents for my dog, but it was fairly easy. However, making an appointment for grooming online was a bit confusing as they didn’t have a grooming option. They eventually took care of everything via a phone call, and it ended up taking two full Boston Bath sessions for a full grooming. It was definitely much more expensive than the stores that I used to go, but we were satisfied with the overall result.
The team at Onyva are lovely and flexible, happy to accommodate anxious doges and fashionably late appointment time arrivals. 4/5 Stars driven solely by the price the charge relative to alternative groomers in the Boston and Cambridge areas, where you can find the same same/better quality of service for 50-75% of the price. Perhaps it's breed specific, I have an Aussie who's needs are different than a doodle for example, but I likely will not return to Onyva simply due to unnecessarily high cost. The grooming is and service are both good, but why spend so much more...
My baby Bella had a bad experience at Petco, now grooming for her gives her anxiety and she can get somewhat aggressive. Alexis has had so much patience with her and has never given up on her. Every time she goes for grooming more and more is accomplished. I love this place and more so Alexis. I will not take away from any other groomers that have dealt with her in the past because they’ve also been great with her. The place overall, including staffing is a warm and wonderful place. I walk out of there knowing my Bella is in good hands. Thank you for existing ONYVA!
This place is great, very clean! Carly is amazing. I have a long coat German Shepherd, who sheds a lot, they do an amazing job with her baths. She is a sensitive to the blow dryer and they make her feel safe, welcome and relaxed. Their online portal is super user friendly, it is effortlessly to book appoints. Everyone is very patient, very attentive and all around amazing. Here some post bath pics, fluff all around. Highly recommend!!!
I had an extremely disappointing experience at Onyva. On my way to the appointment, I received a text stating that I could not be more than 15 minutes late. I immediately called back to confirm that I was on my way. My scheduled appointment was at 1:50 PM, and our Lyft showed that we arrived at 2:04 PM—well within the 15-minute window. However, after waiting for 10 minutes, we were told that they were too busy and needed to reschedule. When we pointed out that we were not late and even showed proof from our Lyft receipt, they insisted on canceling our appointment and falsely claimed that we were 25 minutes late. This place has absolutely no integrity. When they are busy, they will find any excuse to cancel or reschedule your appointment, even if you follow their policies exactly. They are unreasonable, rude, and unwilling to acknowledge proof when presented. Instead, they simply dismiss you with an indifferent “Anyway, we can’t do it today.” If you value reliability, honesty, and good customer service, I strongly recommend taking your business elsewhere.
Contact Information
171 Newbury St, Boston, MA 02116
+1 617-236-4772
Book an Appointment
Ready to pamper your feline friend? Contact us to schedule a grooming session.
Call to BookFrequently Asked Questions About Cat Grooming
What should I expect during a professional cat grooming session?
A typical professional cat grooming session usually begins with a consultation to discuss your cat's needs. The groomer will then examine your cat's coat and skin condition before proceeding with services like brushing to remove loose fur, bathing with cat-specific shampoo, blow-drying, nail trimming, ear cleaning, and any specialized haircuts if needed. Most sessions take between 1-2 hours depending on your cat's coat condition and temperament.
How should I prepare my cat for a grooming appointment?
To prepare your cat for grooming, brush them at home a few days before to remove loose fur and minor tangles. Keep your cat in a secure carrier for transportation. Arrive a few minutes early to complete paperwork and allow your cat time to adjust to the new environment. Bring information about your cat's health, temperament, and any areas they're sensitive about. For anxious cats, consider withholding food for 2-3 hours before the appointment to reduce the risk of stress-related nausea.
Why is professional cat grooming important?
Professional cat grooming is important for several reasons: it reduces shedding and hairballs, prevents painful matting, allows early detection of skin issues or parasites, keeps your cat's coat healthy and shiny, reduces dander (helpful for allergy sufferers), and maintains proper hygiene. Professional groomers have specialized tools, products, and techniques to safely handle cats, even those with behavioral challenges. Regular grooming also helps cats become more comfortable with handling, which is beneficial for veterinary visits.
How often should my cat be professionally groomed?
The frequency of professional grooming depends on your cat's coat type, length, and lifestyle. Long-haired breeds like Persians typically need grooming every 4-6 weeks to prevent matting. Medium-haired cats may need grooming every 6-8 weeks, while short-haired cats might only need professional attention every 8-12 weeks or during seasonal shedding periods. Cats with special conditions like obesity or arthritis that prevent self-grooming may need more frequent appointments. Your groomer can recommend an appropriate schedule based on your cat's specific needs.
What's the difference between cat and dog grooming?
Cat grooming differs significantly from dog grooming. Cats have more sensitive skin, requiring gentler handling and cat-specific products. Their grooming sessions are typically shorter to minimize stress. Cats often need specialized restraint techniques and quieter environments. Cat groomers use different tools designed for feline coats and are trained to recognize signs of stress unique to cats. Cat-only grooming facilities eliminate the anxiety many cats experience around dogs, creating a more comfortable experience for your feline friend.